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FAQ / Customer Service
- I'm interested in a particular item. What size am I?
- Shipping & Delivery
- Privacy & Security
- Returns & Replacements
- Ordering
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
- I'm interested in a particular item. What size am I?
- Due to the fact that Muay Thai Planet offers products from an array of manufacturers, we do not have a single size chart. For the majority of items, sizing information is available in the product profile. When viewing a specific item, if you scroll down, you should see a "Product Description" heading, and the sizing information can be found within this section.
- Shipping & Delivery
- Muay Thai Planet uses the US-based shipping services that you know and trust: UPS and the US Postal Service. All delivery is guaranteed to arrive intact, secure, and on-time, so nothing can get in between your submitting an order and receiving your gear. We also know that you may need something ASAP - so we offer a range of shipping options from each courier.
- Privacy & Security
- At Muay Thai Planet, we appreciate the importance of security. Built by seasoned e-commerce professionals, Muay Thai Planet uses the latest in secure information handling practices. Any personal or order information collected is safely stored, and will never be shared or sold to a third party. The online checkout process is handled using SSL, ensuring that your credit card information is protected.
- Returns & Replacements
- At Muay Thai Planet, returns and exchanges are as easy as 1-2-3. Simply contact us before mailing anything back, and let us know your reason for the return, and what you'd like to do (refund, exchange, etc.). We will provide you with detailed instructions via email and a Return Authorization. All exchanges, returns, etc. must be requested within thirty (30) days of delivery, and the products must be in new, unused condition.
- Ordering
- With Muay Thai Planet, ordering couldn't be easier. Simply add items to your cart, and check out, using your preferred payment method. Muay Thai Planet does not accept orders over the phone.
- Pricing and Regional Restrictions
- All prices are listed in US dollars. We currently ship to the continental US, Asia, Europe...pretty much anywhere.
- Viewing Orders and Updating Account Information
- To view your order or update your account information, simply log in by clicking on the "My Account" link in the top right menu.
